What's your 100% + $10 Guarantee?

We won't be undersold online! Find any in-stock product available elsewhere for a lower price (including competitors' sale and promotional offers), and we'll not only match the price, but we'll also give you $10.00 in store credit to apply to your next purchase at! Simply email us prior to purchase with a link to the product on our site, and a link to the product you'd like to price-match, and one of our customer service representatives will get back to you by the next business day.

Please note that only one guarantee store credit will be issued per customer account. Also, please note that, due to excessive counterfeiting online, this guarantee does not apply to Ugg boots or Ugg products (we only sell the real deal!).

Is my personal information safe?

All of your personal account information is safe and secure with us at Customer information is protected on our secure servers, and we use the latest SSL encryption to protect your information from unauthorized use. You'll know you're secure when you browse our site and see the small padlock icon at the bottom of most browsers, which will appear whenever a secure connection is established.

What's your privacy policy?

Our privacy policy is simple and clear. We NEVER give ANY of your personal information to ANYONE. Period. Can't beat that, eh?

Are your products guaranteed?

We stand by all the products we sell on our site. If you have any complaints about merchandise received please contact customer service immediately. Please see the Returns and Exchanges section for more info.